Coast Capital Savings limits service for new system

Shutdown will allow for computer changes

Coast Capital Savings customers will experience limited banking access this weekend as the bank shuts down most of its services from Feb. 8 to 12.

The closures come as Coast Capital switches to a new banking system.

“We’ve had our current system in place for a number of years,” said Coast Capital Savings spokesperson Jay-Ann Fordy. “What we’re doing is we’ve purchased new system software and we’re moving all of our current customer information and data over to the new system.”

While the upgrades will mean better service in the future for customers, over the weekend the nearly 500,000 Coast Capital customers will have no access to their account information.

People will still be able to use their debit cards to make purchases and to use ATMs other than Coast Capital’s, but all branches will be closed and online and mobile banking will be discontinued until Feb. 12 at noon.

Fordy is encouraging customers who are using ATMs during the service disruption to use other credit unions to avoid banking fees.

“The new system gives us the ability to make sure we can continue to provide products and services in a more modern way,” Fordy said. “One thing customers will see right away is that we are eliminating transaction slips in the banks. When they go in, it will all be an automated system.”

Coast Capital began to notify customers about the closures a couple of weeks ago through letters from the CEO and followed up with an announcement through social media, signage and reminders to customers as they visited the branches.

The service disruption begins today (Feb. 8) at 3 p.m.

Just Posted

Two volunteers work to sieve a sample of sand and ocean water through a filter, capturing any potential microplastics. (Courtesy of Ocean Diagnostics)
Victoria startup making waves in microplastics research

New products from Ocean Diagnostics will make research faster, more affordable

Chef Trevor Randle leads a June 21 online cooking featuring recipes – beef zesty lettuce wraps, blueberry strudel and blueberry spritzer. (Courtesy We Heart Local BC)
Free online cooking course explores B.C. blueberries and beef

Chef Trevor Randle calls them the province’s most flavourful foods

Willows Beach in Oak Bay. (Black Press Media file photo)
Seven days of sun set to shine on Greater Victoria

Special weather statement warns of higher than usual temperatures

Google Maps shows significant traffic backups after a crash reported shortly before noon on Father’s Day, June 20. (Google Maps)
Father’s Day crash in Saanich closes lane of McKenzie Avenue

Police say there were injuries, traffic impacted

Andrea Lewis (left), board member of the Shoreline Medical Society, receives a $3,000 cheque from Andrew Hansen, owner of Boondocks Bar and Grill. They are joined by Elizabeth Rhoades, executive director Shawna Walker, as well as board members Richard Flader and Andrew Tidman. (Wolf Depner/News Staff)
Sidney bar owner helps doctor recruitment for Saanich Peninsula clinics

Boondocks Bar and Grill raised $3,000 in May for Shoreline Medical Society

Jesse Roper tackles weeds in his garden to kick off the 2021 season of What’s In My Garden Man? (YouTube/Whats In My Garden)
VIDEO: Metchosin singer-songwriter Jesse Roper invites gardeners into his plot

What’s In My Garden, Man? kicks off with the poop on compost

Blair Lebsack, owner of RGE RD restaurant, poses for a portrait in the dining room, in Edmonton, Friday, June 18, 2021. Canadian restaurants are having to find ways to deal with the rising cost of food. THE CANADIAN PRESS/Jason Franson
Canadian restaurateurs grapple with rising food costs, menu prices expected to rise

Restaurants are a low margin industry, so there’s not a lot of room to work in additional costs

RCMP crest. (Black Press Media files)
Fort St. John man arrested after allegedly inviting sexual touching from children

Two children reported the incident to a trusted adult right away

A Lotto 6/49 ticket purchased in Parksville for the June 19, 2021 draw is a $3M winner. (Submitted photo)
Winning Lotto 6/49 ticket worth $3M purchased on Vancouver Island

Lottery prize winners have 52 weeks to claim jackpot

Barbara Violo, pharmacist and owner of The Junction Chemist Pharmacy, draws up a dose behind vials of both Pfizer-BioNTech and Oxford-AstraZeneca COVID-19 vaccines on the counter, in Toronto, Friday, June 18, 2021. An independent vaccine tracker website founded by a University of Saskatchewan student says just over 20 per cent of eligible Canadians — those 12 years old and above — are now fully vaccinated. THE CANADIAN PRESS/Nathan Denette
At least 20% of eligible Canadians fully vaccinated, 75% with one dose: data

Earlier projections for reopening at this milestone didn’t include Delta variant

This undated file photo provided by Ernie Carswell & Partners shows the home featured in the opening and closing scenes of The Brady Bunch in Los Angeles. Do you know the occupation of Mike Brady, the father in this show about a blended family? (Anthony Barcelo/Ernie Carswell & Partners via AP, File)
QUIZ: A celebration of dad on Father’s Day

How much do you know about famous fathers?

Emily Steele holds up a collage of her son, 16-year-old Elijah-Iain Beauregard who was stabbed and killed in June 2019, outside of Kelowna Law Courts on June 18. (Aaron Hemens/Capital News)
Kelowna woman who fatally stabbed teen facing up to 1.5 years of jail time

Her jail sentence would be followed by an additional one to 1.5 years of supervision

Cpl. Scott MacLeod and Police Service Dog Jago. Jago was killed in the line of duty on Thursday, June 17. (RCMP)
Abbotsford police, RCMP grieve 4-year-old service dog killed in line of duty

Jago killed by armed suspect during ‘high-risk’ incident in Alberta

The George Road wildfire near Lytton, B.C., has grown to 250 hectares. (BC Wildfire Service)
B.C. drone sighting halts helicopters fighting 250 hectares of wildfire

‘If a drone collides with firefighting aircraft the consequences could be deadly,’ says BC Wildfire Service

Most Read