Sierra Hamblin, a Colwood woman, is ‘beyond frustrated’ with BC Transit after commuting to downtown for the past two years. She regularly has to wait as full buses and sometimes half-full buses pass her by. (Aaron Guillen/News Staff)

Sierra Hamblin, a Colwood woman, is ‘beyond frustrated’ with BC Transit after commuting to downtown for the past two years. She regularly has to wait as full buses and sometimes half-full buses pass her by. (Aaron Guillen/News Staff)

Full buses leave Colwood woman fuming over commute from West Shore

BC Transit plans to add eight double-deckers in 2020, will rotate on 50 and 61 routes

Sierra Hamblin is “beyond frustrated” with BC Transit.

Tuesday, the Colwood woman missed her bus to make it in time for work in downtown Victoria once again.

“It’s alright, my boss lets me stay late or I just take a shorter lunch,” she said with a sigh on a Wednesday morning.

A commuter for about two years, it takes her about an hour on most weekdays. She usually gets on at the Colwood Park and Ride after dropping off her son at a daycare in Metchosin.

Anytime between 7:15 and 7:30 a.m., she usually hops on the 50, 61, or 48 buses – but that depends on whether the bus is full or not.

Hamblin glances over at the packed 50 that pulled in, but she knows there’s no room as she’s at the end of a line of at least 20 to 30 people. Meanwhile, a half-full 61 double-decker passes by without any hesitation.

“It’s total frustration,” Hamblin said. “Sometimes the buses don’t even stop because other buses are loading and the traffic is so bad. I regularly have to apologize to my boss for being late again and again.”

READ MORE: B.C. Transit borrows buses from Interior to avoid trip cancellations in Greater Victoria

ALSO READ: B.C. Transit back in Sooke for more feedback

At this point, Hamblin said her hands are tied.

She used to start work at 8 a.m., but when she found out her son’s daycare only allowed drop off at 7 a.m. and later, she was able to push her start time to 8:30 a.m. instead.

“This could’ve been a nightmare, but my boss is very understanding and I’m so grateful,” Hamblin said.

Unfortunately, the problem doesn’t end after the morning.

She has to rush home to pick up her son by 5:30 p.m. or else it’s a dollar for every minute over. Luckily, she has family members who are able to pick up her son whenever she’s in a pinch.

Hamblin submitted a complaint to BC Transit back in 2018 but hasn’t seen any difference in rush hour service.

She believes an increase of double-decker buses and frequent service is the solution to her West Shore woes.

“BC Transit has seen a six per cent growth in ridership over the past year with a notable increase in the West Shore in particular,” said Kevin Shubert, general manager of Victoria Operations, BC Transit.

Shubert pointed to the arrival of 80 new buses that will be added to the transit system in 2020, eight of them being double-deckers. BC Transit clarified that the new double-deckers will be part of a rotating schedule for the 50 and 61 routes, but not the 48.

aaron.guillen@goldstreamgazette.com


Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

 

Nearly 30 people stand waiting for a bus around 7:30 a.m. outside Colwood Park and Ride. (Aaron Guillen/News Staff)

Nearly 30 people stand waiting for a bus around 7:30 a.m. outside Colwood Park and Ride. (Aaron Guillen/News Staff)

Just Posted

VicPD is warning the public after a man paid $460 for fake gold jewelry. (Unsplash)
Police issue warning after Victoria man pays $460 for fake gold jewelry

Suspects flagged victim down and took him to ATM

Andrew McBride is among those who deck out for Sea of Lights floating ship parade annually. (Black Press Media file photo)
Pandemic sinks Royal Victoria Yacht Club’s Sea of Lights

Oak Bay club encourages donations to the charities event supports

The Sooke Christmas Bureau, which serves over 400 hampers to families and residents in need, has extended their deadline to include anyone in need that has missed their Dec. 1 cutoff. (Black Press Media file photo)
Sooke Christmas Bureau extends deadline for hampers

Non-profit group says monetary donations goes further than non-perishables

Sidney’s Mary Winspear Centre likely won’t be hosting a farmer’s market originally scheduled for Central Saanich after all after municipal staff in Sidney did not issue the necessary license.
Proposed farmer’s market for Sidney likely to be cancelled

Market was scheduled for Saturday, Dec. 5 in the parking lot of Mary Winspear Centre

A Saanich crash has left many residences in the area without power Thursday morning. (Google Maps)
Early morning crash causes Saanich power outage

Power expected to be restored by 9:30 a.m.

(AP Photo/Paula Bronstein)
POLL: Has COVID-19 changed your plans for the holidays?

The lights are going up, the stacks of presents under the tree… Continue reading

Anyone with information on any of these individuals is asked to call 1-800-222-TIPS (8477) or visit the website victoriacrimestoppers.ca for more information.
Greater Victoria Crime Stoppers wanted list for the week of Dec. 1

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

A coal-fired power plant seen through dense smog from the window of an electric bullet train south of Beijing, December 2016. China has continued to increase thermal coal production and power generation, adding to greenhouse gas emissions that are already the world’s largest. (Tom Fletcher/Black Press)
LNG featured at B.C. energy industry, climate change conference

Hydrogen, nuclear, carbon capture needed for Canada’s net-zero goal

An RCMP officer confers with military rescuers outside their Cormorant helicopter near Bridesville, B.C. Tuesday, Dec. 1. Photo courtesy of RCMP Cpl. Jesse O’Donaghey
Good Samaritan helped Kootenay police nab, rescue suspect which drew armed forces response

Midway RCMP said a Good Samaritan helped track the suspect, then brought the arresting officer dry socks

People line up at a COVID-19 assessment centre during the COVID-19 pandemic in Scarborough, Ont., on Wednesday, December 2, 2020. Toronto and Peel region continue to be in lockdown. THE CANADIAN PRESS/Nathan Denette
COVID-19 vaccine approval could be days away as pressures mount on health-care system

Many health officials in regions across the country have reported increasing pressures on hospitals

(Needpix.com)
Pandemic has ‘exacerbated’ concerns for B.C. children and youth with special needs: report

Pandemic worsened an already patchwork system, representative says

Most Read