Nurses and other healthcare providers in B.C. can now more easily monitor patients while they recover from COVID-19. TELUS Health today announced the expanion of its Home Health Monitoring (HHM) solution, set to further support B.C. patients with, or at risk, of the novel coronavirus. (TELUS photo)

Nurses and other healthcare providers in B.C. can now more easily monitor patients while they recover from COVID-19. TELUS Health today announced the expanion of its Home Health Monitoring (HHM) solution, set to further support B.C. patients with, or at risk, of the novel coronavirus. (TELUS photo)

Virtual tool allows B.C. health-care workers to monitor COVID-19 patients remotely

Digital health dashboard allows remote monitoring of patients as they recover from home

Nurses and other health care providers in B.C. can now more easily monitor patients while they recover from COVID-19 at home.

TELUS Health announced today (April 23) the expansion of its Home Health Monitoring (HHM) solution, set to further support B.C. patients with, or at risk, of the novel coronavirus.

They will be providing 10,000 free mobile devices and $0 plans to Canadians in need through their Mobile For Good Program, including eight devices for the Mariposa Gardens Care Community in Osoyoos.

This digital health dashboard, launched in partnership with the B.C. Ministry of Health and local health authorities, enables health care providers to track symptoms and provide medical help for more patients as they recover from the comfort of their homes.

READ MORE: B.C. records 71 new COVID-19 cases, 3 more deaths

Accessible through a mobile device, the program sends daily prompts to the patient to report their biometrics such as temperature, physical symptoms and overall health condition. This then provides crucial information on the status of a patient’s health to their clinicians who monitor their well-being through a digital dashboard.

The dashboard-style system also allows clinicians to support a much larger group of patients at one time – one clinician for 100 patients – and quickly identify those in need of urgent care, while reducing their own risk for infection.

Depending on the escalation of their symptoms, some patients may be advised to contact their doctor, or visit their nearest hospital emergency room, while others with improving symptoms may be told to continue recovering and isolating at home.

According to Interior Health (IH), nearly 400 COVID-19 cases in BC have already benefited from HHM, with 24 cases from the IH Region.

READ MORE: COVID-19: ICBC’s cancellation fee waivers approved by regulator

The company explained in a release that the TELUS Home Health Monitoring system is aligned with the Canadian Centre for Disease Control’s COVID-19 protocols for the monitoring of patients recovering from COVID-19 outside of hospitals.

TELUS CEO and president, Darren Entwistle, said TELUS Health is committed to working alongside B.C.’s health care leaders to expand the use of technology to support more British Columbians recovering at home.

“By enabling clinicians to remotely observe the vitals of patients with COVID-19, as well as those who are vulnerable to the virus, and provide necessary interventions early, we can reduce exposure and also help to alleviate the pressure in hospital emergency rooms and clinics,” said Entwistle.

Since 2013 the Ministry of Health has been partnered with TELUS to implement a provincial remote patients monitoring service, and the ministry’s assistant deputy minister of infrastructure management and information technology, Corrie Barclay, said their investment with the company has enabled them to act quickly to monitor COVID-19 patients in isolation.

“Home monitoring is a significant part of our response to the ongoing pandemic,” said Lisa Saffarek, Clinical Director Virtual Care and Home Health Monitoring lead at Island Health.

Building off of this successful initiative in B.C., the company said discussions with other provincial health ministries are underway to provide HHM technology to even more Canadians during these unprecedented times.

To learn more visit Telushealth.com and Telus.com/payment-solutions.

READ MORE: COVID-19: Virtual route hearings set for Trans Mountain pipeline

READ MORE: PHOTOS: B.C. seniors offer advice to younger generations

@PentictonNews
editor@pentictonwesternnews.com

Like us on Facebook and follow us on Twitter.

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

(Black Press Media file photo)
Bylaw officers called to Saanich park for COVID-19 protocol violations on pickleball court

Raquet sport players reminded to avoid doubles play amid pandemic

Victoria police say a missing teen has been located safe. (Black Press Media file photo)
Missing teen located safe: Victoria police

Missing person alert ended for high-risk missing 14-year-old

Central Saanich installed a temporary portable along Lochside Trail near Michell’s Farm Market and remains in discussion with the Capital Regional District about finding what Mayor Ryan Windsor called a ‘permanent solution’ to ensuring washroom access at the popular location. (Wolf Depner/News Staff)
Central Saanich in talks with CRD about ‘permanent’ washroom facility near Lochside Trail

The municipality installed a temporary portable washroom near Michell’s Farm Market last week

A video captured by Twitter user Teddy Jenner of a fire in Beacon Hill Park the night of Jan. 21, 2021. (Twitter/@OfftheCrosseBar)
Fire rips through tents, wooden structures in Beacon Hill Park

Emergency crews say there was no injuries in the blaze

There are many options for enjoying a meal out locally during Dine Around and Stay in Town, on now through Feb. 7. (10 Acres Commons)
Dine Around Stay in Town Victoria carries added importance during pandemic

Special menu items for eat in or takeout/delivery, staycation deals available through Feb. 7

Businesses continue to struggle under COVID-19 restrictions as the pandemic reaches the one-year mark. (B.C. government)
Another 564 COVID-19 cases, mass vaccine plan coming Friday

15 more deaths, community cluster declared in Williams Lake

Anyone with information on any of these individuals is asked to call 1-800-222-TIPS (8477) or visit the website victoriacrimestoppers.ca for more information.
Greater Victoria Crime Stoppers wanted list for the week of Jan. 19

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

A specialized RCMP team is investigating a suspicious trailer, which might have connections to the illicit drug trade, found abandoned outside a Cache Creek motel. (Photo credit: <em>Journal</em> files)
Police probe U-Haul trailer linked to illicit drugs left outside Cache Creek motel

Hazardous materials found inside believed to be consistent with the production of illicit drugs

Premier John Horgan leaves the podium following his first press conference of the year as he comments on various questions from the media in the Press Gallery at B.C. Legislature in Victoria, B.C., on Monday, January 13, 2020. THE CANADIAN PRESS/Chad Hipolito
Interprovincial travel restrictions a no-go, Horgan says after reviewing legal options

The B.C. NDP government sought legal advice as concerns of travel continue

Gem Lake Top, at Big White Ski Resort, seen at Jan. 8. (Big White Ski Resort)
Big White cancels $7.3M in lift tickets, accommodations due to COVID-19 orders

Since November, the ski resort has been forced to make several changes

Darlene Curylo scratched a $3M ticket, BCLC’s largest ever scratch and win prize. (BCLC)
Kelowna woman in shock after winning BCLC’s largest-ever instant-ticket prize

Darlene Curylo couldn’t believe her eyes when she saw the amount of money she’d won from a scratch ticket

While each person has different reasons for becoming homeless, a UBCO study shows they learn through their interactions with different services to perform ‘as homeless’ based on the expectations of service providers. (Contributed)
Kelowna homeless forced to ‘perform’ for resources, says UBCO study

One participant in the study said ‘It is about looking homeless, but not too homeless’

Aquaculture employee from Vancouver Island, Michelle, poses with a comment that she received on social media. Facebook group Women in Canadian Salmon Farming started an online campaign #enoughisenough to highlight the harassment they were facing online after debates about Discovery Islands fish farms intensified on social media. (Submitted photo)
Female aquaculture employees report online bullying, say divisive debate has turned sexist

Vancouver Island’s female aquaculture employees start #enoughisenough to address misogynistic comments aimed at them

Most Read