Vancouver Whitecaps’ Jeff Mallett speaks during a news conference at the MLS soccer team’s training facility in Vancouver this past summer. An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed. File photo by THE CANADIAN PRESS

Vancouver Whitecaps’ Jeff Mallett speaks during a news conference at the MLS soccer team’s training facility in Vancouver this past summer. An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed. File photo by THE CANADIAN PRESS

Whitecaps release report into harassment, bullying complaints against coach by female players

Alleged incidents included rubbing a player’s thigh, sending players sexual text messages, making lewd comments

An independent third-party review of the Vancouver Whitecaps stemming from allegations of harassment and bullying in 2008 against a former women’s team coach has recommended the club improve its communication efforts and take steps to ensure that all complaints are properly documented and addressed.

In a 32-page report released Wednesday, the Toronto-based Sport Law & Strategy Group identified there was a “lack of effective communication with the players,” but noted many recommendations as to what the club could or should have done differently at that time ”have already been addressed and are reflected in current policies and practices.”

“I look at it as just one piece of a continued building block for not only us as a club at the Whitecaps to improve and be better, but also as hopefully a calling card,” said Whitecaps co-owner Jeff Mallett.

“As we make this public to everybody, which was our promise to the women who brought these issues forward, we’re hoping this can be something we can all learn from and use to focus on safe sport because as you know, there’s lots of room for improvement across Canada both at the youth and professional level on safe sport.”

Former player Ciara McCormack published a blog post last February alleging inappropriate behaviour by Bob Birarda when he was head coach of the Whitecaps women’s team and Canada Soccer’s women’s under-20 talent pool in 2007 and 2008.

The post said neither Canada Soccer nor the Whitecaps adequately addressed or investigated her concerns. More than a dozen other former players later came forward alleging they also witnessed or experienced abuse, harassment or bullying by the coach.

Alleged incidents included rubbing a player’s thigh, sending players sexual text messages, making lewd comments about a player’s wet jersey, and ignoring a player at practices, games and team meetings after she stopped replying to his personal messages.

The allegations have not been proven in court and Birarda did not immediately respond to a request for comment Wednesday. He was dismissed by the Whitecaps and Canada Soccer in October 2008.

“Canada Soccer has just received the report and is in the process of taking the necessary time to review its contents,” said Brad Fougere, communications manager for the sport’s domestic governing body.

McCormack, reached in Phuket, Thailand, said she was pleased that there is more awareness about the issues, but felt the review was loaded with “corporate-speak” and short on substance.

“I would say that it basically glosses over the situations and paints the Whitecaps in a favourable light,” she said.

READ MORE: Whitecaps owners apologize, promise review on allegations against South Surrey coach

The Whitecaps issued an apology to the former players last May. Team owners met with McCormack and three of her former teammates that month to discuss the allegations and how the club could move forward.

McCormack said the report was what she had expected.

“It was more just for them to follow through with what they said they were going to do,” she said. “I thought that was really important for them to do. But in terms of content or anything like that, I wasn’t expecting to have my mind blown at all. And I wasn’t.”

The Whitecaps received the SLSG review last Friday.

“We again thank these women for their bravery in coming forward and express our sincere regret and empathy to all those who were affected,” the team said in a statement. “We are truly sorry.”

In addition, the SLSG expanded its review to explore the hiring of a coach in 2013 and an “incident of assault between players” in the Whitecaps’ under-15 boys program in 2017.

The club acknowledged it made an error in its hiring process. According to the review, the Whitecaps interviewed an individual for a coaching position in January 2013, verified references, completed a background check but did not make the hire at that time.

Allegations of racism were levelled against the coach in April 2013. The coach was hired in September 2013, but a new screening process had not been conducted.

The Whitecaps have taken steps to ensure that should such a situation occur again, there will be a further interview and new screening process before hiring, the report said.

The SLSG said it examined the process the Whitecaps used to address an allegation of bullying that led to an assault in June 2017 between players in a youth residency program. Details were not provided since the players were minors at the time, but the SLSG found the Whitecaps handled this incident “reasonably and in accordance with expected practices.”

The review was expected to be completed last summer but was extended on two occasions.

The SLSG recommended the Whitecaps continue to improve efforts to “actively engage their stakeholders, particularly the players,” by intentionally seeking their opinions, involving them in the shaping of policies and processes, and making changes based on their input.

“Continuing to engage players, as well as staff, in this way will provide opportunities to hear about issues first-hand and attempt to resolve those issues before they escalate in a more public manner,” the report said.

The review also recommended the Whitecaps take steps to ensure that all complaints — regardless of the level of programming — be documented and addressed.

“This will ensure a formalized record of all incidents that are brought to the attention of the organization and will provide a comprehensive record of how the organization responded to those incidents and what actions, if any, where taken to address them,” the report said. “If no action is deemed necessary by the organization, the rationale for that decision should be documented and shared with the parties involved.”

In addition, the SLSG recommended the Whitecaps continue to take steps to improve the level of transparency, monitoring and oversight provided during the management of any future complaints.

The Whitecaps club was founded in 1974. The men’s team joined Major League Soccer in 2011.

With files from Canadian Press sports reporter Gemma Karstens-Smith in Vancouver.

Gregory Strong, The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Saanich Coun. Susan Brice and Mayor Fred Haynes are calling on the province to develop new solutions for emergency response to mental health crises with the consideration of a potential new 911 category. (Devon Bidal/News Staff)
Saanich mayor, councillor call for new solutions to mental health emergencies

Shifting response from police to trained mental health team the best option, mayor says

Aerial view of the Capital Regional District residuals treatment facility at Hartland Landfill where residual solids are turned into Class A biosolids. (Photo courtesy CRD)
Plant closure sends more biosolids to Hartland Landfill

Saanich residents are concerned they were never consulted

Robert Schram, here seen in January 2016, died Saturday, according to a friend. (Black Press Media file photo)
Sidney, Saanich Peninsula mourn the death of Mr. Beads

Bead artist Robert Schram was a familiar, well-loved figure in Sidney and beyond

FILE – Oshawa Generals forward Anthony Cirelli, left, shoots and scores his team’s first goal against Kelowna Rockets goalie Jackson Whistle during second period action at the Memorial Cup final in Quebec City on Sunday, May 31, 2015. THE CANADIAN PRESS/Jacques Boissinot
B.C. government approves plan in principle to allow WHL to resume in the province

League includes Kamloops Blazers, Kelowna Rockets, Prince George Cougars, Vancouver Giants, Victoria Royals

A COVID-19 vaccination clinic, operated by Island Health, has opened at the University of Victoria’s McKinnon Gym. (Photo courtesy of UVic)
COVID-19 vaccination clinic opens at University of Victoria

Clinic is staffed and operated by Island Health

Langley resident Carrie MacKay shared a video showing how stairs are a challenge after spending weeks in hospital battling COVID-19 (Special to Langley Advance Times)
VIDEO: Stairs a challenge for B.C. woman who chronicled COVID-19 battle

‘I can now walk for six (to) 10 minutes a day’

Left: Oakland County Jail. Right: Canuck Todd Bertuzzi on November 2, 2005. (CP/Chuck Stoody)
Former Vancouver Canuck Todd Bertuzzi arrested for suspected DUI: report

The Canadian winger had a complicated history in the NHL

The south coast of B.C. as capture by the Copernicus Sentinel-2 mission. (European Space Agency)
VIDEO: Images of B.C.’s south coast from space released by European Space Agency

The satellite images focus on a variety of the region’s landmarks

A copy of the book “And to Think That I Saw It on Mulberry Street,” by Dr. Seuss, rests in a chair, Monday, March 1, 2021, in Walpole, Mass. Dr. Seuss Enterprises, the business that preserves and protects the author and illustrator’s legacy, announced on his birthday, Tuesday, March 2, 2021, that it would cease publication of several children’s titles including “And to Think That I Saw It on Mulberry Street” and “If I Ran the Zoo,” because of insensitive and racist imagery. (AP Photo/Steven Senne)
6 Dr. Seuss books won’t be published for racist images

Books affected include McElligot’s Pool, On Beyond Zebra!, Scrambled Eggs Super! and The Cat’s Quizzer

The fundraising effort to purchase 40 hectares west of Cottonwood Lake announced its success this week. Photo: Submitted
Nelson society raises $400K to save regional park from logging project

The Nelson community group has raised $400,000 to purchase 40 hectares of forest

AstraZeneca’s vaccine ready for use at the vaccination centre in Apolda, Germany, Sunday, Feb. 28, 2021. THE CANADIAN PRESS/Michael Reichel/dpa via AP
National panel advises against using Oxford-AstraZeneca’s COVID-19 vaccine on seniors

NACI panel said vaccines from Pfizer and Moderna are preferred for seniors ‘due to suggested superior efficacy’

A public health order has extended the types of health care professionals who can give the COVID-19 vaccine. (Photo courtesy of CHI Franciscan)
‘It’s great that midwives are included’ in rollout of B.C.’s COVID vaccine plan, says college

The order will help the province staff the mass vaccination clinics planned for April

Shipping containers are seen at the Fairview Cove Container Terminal in Halifax on Friday, Aug. 25, 2017. THE CANADIAN PRESS/Andrew Vaughan
Canadian economy contracted 5.4 per cent in 2020, worst year on record

Drop was largely due to shutdowns in the spring as COVID began to spread

Most Read