Problems with Saanich website understandable

Good security and a major advance in usability should have been part of the effort

I’m not surprised that Saanich’s revised website interface is costly, given the low performance of the average website coding company and Saanich’s IT department, the inefficiency of organizations, and the emphasis of recycled Saanich councillors on appearances instead of facts and values.

Good security and a major advance in usability should have been part of the effort, yet the new scheme fails usability from the start of use – graphics are far too large, which requires much more scrolling to see actual content. (I haven’t used it enough to judge if most information is easier to find than with the old, poorly organized website, council activities aren’t.)

Complexity can be handled by true professionals, based on principles and sound development procedures. But they take a rational customer to get requirements clear before starting programming – note council’s June 20, 2016 agenda package lists two failures to define requirements completely. And it’s odd that Atomic Crayon is credited with the work yet more money was paid to a different company that appears to be only a personnel agency, supposedly to manage the project (which they appear to have failed to do).

RFP processes are only as good as the objectivity and smarts of the requestor, whereas the website project and the development of the criteria for an EDPA consultant suggest Saanich lacks both. It’s up to voters to straighten governments out by developing solid candidates and helping them get elected less than two years from now, so we have a council that can ensure leadership for quality work.

Keith Sketchley

 

Saanich

 

 

Just Posted

War bride’s oversea voyage to Canada took a leap of faith

More than 45,000 women immigrated to Canada after the Second World War

One woman’s scrapbook uncovered at Fort Rodd Hill tells story of thousands during Second World War

Joyce Margaret Whitney served in the Canadian Women’s Army Corps from 1942 to 1946

Hundreds mark Remembrance Day with ceremony at Saanich municipal hall

Revellers took in the ceremony, then went into the hall for coffee, hot chocolate, and cookies

Son of Second World War veteran returns to Norway to see site of rescue, repatriation

Six-man crew crash lands in Nazi occupied territory, only known instance of entire crew surviving

Colwood house helps homeless veterans get back on their feet

Cockrell House has helped more than 100 people since it was established in 2009

VIDEO: Pups in the pool: West Shore rec centre’s Dog Swim a success

West Shore Parks and Recreation goes to the dogs Sunday night

Greater Victoria 2019 holiday craft fair roundup

Get a jump on your holiday shopping

Victoria Jazz Orchestra concert raises funds for the Single Parents’ Resource Centre

Maria Manna on tap for the Nov. 16 performance in Victoria

Renowned men’s chorus ‘Back by Popular Demand’ in Victoria

One of Canada’s premier singing ensembles kicks off its 39th season on Nov. 16

Mexican culinary celebration fills Victoria Public Market

Taco, Tequila and Margarita Fiesta takes over the Victoria Public Market the evening of Nov. 16

Sportsnet fires Don Cherry after negative comments about immigrants

Don Cherry had said immigrants don’t wear poppies like other Canadians do

Trudeau’s new cabinet: Gender parity because it’s 2019? Or due to competence?

Prime Minister Justin Trudeau will soon appoint his new cabinet

Canada among three G20 countries least likely to hit emissions targets

It says Canada, South Korea and Australia are the farthest off

Conservatives’ Scheer wants Trudeau to open Parliament Nov. 25

That’s five days after Justin Trudeau is scheduled to swear in a new cabinet

Most Read