Samsung delays launch of folding phone after breaking issues

The company plans to run more tests on the Galaxy Fold

In this April 16, 2019, file photo, a model holds a Samsung Galaxy Fold smart phone to her face, during a media preview event in London. (AP Photo/Kelvin Chan, File)

Samsung is pushing back this week’s planned public launch of its highly anticipated, $2,000 folding phone after reports that reviewers’ phones were breaking.

The company had been planning to release the Galaxy Fold on Friday, but instead it will now run more tests and announce a new launch date in the “coming weeks.”

READ MORE: Transport Canada bans Samsung Galazy Note 7 phones over fire issues

The delay is a setback for Samsung and for the smartphone market generally, which had been pinning some hopes on the folding phone to catalyze innovation in the industry. The Galaxy Fold, with its $1,980 price tag, was not intended to be a mass market hit, but many hoped it would hint at a new wave of smartphone advances — an area that has been lagging in recent years.

But device reviewers quickly found issue with the Galaxy Fold, which is about the size of an average smartphone when folded, and the size of a small tablet when its two sides are pulled apart.

Several journalists reported the inside screens flickering, freezing and finally dying on their test units within the first couple days. Two reviewers mistakenly removed an outer plastic layer that was meant to stay on and reported scratches on the screen afterward.

Samsung confirmed last week that the layer was meant to stay on. But that didn’t explain why many reviewers saw the phone’s inside screens break.

An early inspection showed there could be issues when pressure is put on the exposed areas of the hinges that open and close the phone, Samsung said in a statement announcing the launch delay Monday. It also found an issue where “substances found inside the device affected the display performance.”

Samsung said it will to find ways to better protect the screens and explain to people that the outside protective layer must stay on.

Other test phones seemed to still be working well, and so far holding up to the Samsung pledge that the phone can be unfolded about 200,000 times in its life.

Rachel Lerman, The Associated Press

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

CRD explores option to use Oak Bay Lodge for people who are homeless

Motion asks staff to work with BC Housing, Island Health on possibilities

Public tips lead to arrest in alleged random assault on Victoria bus

June 19 incident was recorded by onboard camera

Sidney asking tourists to respect health guidelines

Messaging says Sidney is ‘excited to welcome smart, safe, and respectful visits’

B.C. residents can go to the Royal BC Museum for half price all summer

Museum reopening in phases, COVID-19 measures in place

Saanich police identify suspect in Brydon Park assault

No charges sworn, no arrest made as of July 9

VIDEO: Victoria’s Raging Grannies call for end to public funding of for-profit senior homes

Organizer says COVID-19 has made senior home issues more apparent

Greater Victoria Crime Stoppers wanted list for the week of July 7

Greater Victoria Crime Stoppers is seeking the public’s help in locating the… Continue reading

POLL: Would you get a vaccine for COVID-19 when it is available?

With the number of positive COVID-19 tests skyrocketing across much of the… Continue reading

Campaign aims to raise $50K for young family of deceased Vancouver Island skydiver

James Smith, 34, died July 5 following incident in Nanoose Bay

Canadian policing organization calls for decriminalization of simple illicit drug possession

Canadian Association of Chiefs of Police want policing focus of opioid crisis to be replaced with a health one

B.C. ports part of data integration project to protect marine ecosystems

The $1.2 M federally funded program will draw crucial baseline data from Canada’s three coastlines

Filing deadline in RCMP sexual-harassment class-action extended due to COVID-19

Plaintiffs now have until January 2021 to submit claims for up to $222,000

Jamie Bacon pleads guilty to charge in Surrey Six case

The plea brings an end to a complex legal case that has spanned more than a decade

Hefty undeclared driver charges piling up, ICBC warns customers

Average extra penalty $2,971 after an at-fault accident

Most Read